Payment & Shipping Policy

The following terms and conditions apply:

Terms and conditions of shipment

Domestic delivery (Singapore)

Shipping costs (including Goods and Services tax) Domestic deliveries (Singapore):

We charge a flat rate of S$1.49 per order for orders totaling less than S$30. There are no shipping charges for orders totaling more than S$30.

Terms of delivery

Unless otherwise stated in the offer, the delivery of goods in Singapore, within 2 - 5 business days. Please note that deliveries are not made on Sundays or on Singapore public holidays.

If you have ordered items with different delivery dates, we will send the items together in one delivery, unless otherwise agreed. The delivery date for the entire order is the delivery date of the item with the longest delivery time.

Please note that although we aim to process orders within 1 to 2 working days after receipt of the order, there may be delays at Livinguard and J&T due to COVID-19. If we notice any delays, we will notify you as soon as practicable by e-mail.

J&T Express

The delivery with J&T Express is usually carried out within 2 – 5 working days in the period between Lunar New Year to October, and within 5 – 7 business days in the period between October to the Lunar New Year. 

We accepted all payment options offered by Shopify.

If you have any questions, please contact us using the contact details given in the imprint.